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How To: Create a 3D monitor effect in Illustrator

This Adobe Illustrator tutorial shows you how to create a 3D monitor effect with moving streamers on it. If you are creating a graphic layout or web design that needs a flat screen monitor and moving images on that monitor, this tutorial will teach you how to impose your own image in a flat screen monitor and integrate streamers all within Illustrator.

How To: Provide great customer service to your customers

In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.

How To: Use the Customer Portal feature in Axosoft OnTime 2008

OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.

How To: Improve your company's customer service

If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.

How To: Develop a competitive advantage

In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...

How To: Utilize iPhone "freemium" strategies to profit

With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...

How To: Find your public IP address & use dynamic DNS

In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...

How To: Get your official SAT score from College Board online

The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!

How To: Create a website and improve web presence

When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...

News: Verizon Caves to Demand for Unlimited Data Plans, Makes Customers Happy

Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.

How To: Keep Comcast from Using Your Router as a Wi-Fi Hotspot

In a era where cyber security is becoming increasingly important, Comcast has decided to use its customers' routers to provide hotspot access to the public. A new program, outlined by Dwight Silverman over on the Houston Chronicle website, seeks to provide Xfinity customers with city-wide Wi-Fi hotspots by using, well...other customers' wireless routers.

How To: Be a better bartender with tips from a pro

Expert bartender Jason Griffin from quickstrain.com has tons of helpful tips for all you aspiring bartender out there. Jason will show how a pro does the little things that separate the good ones from great ones. Watch this video to learn how to pour multiple drinks, upsell to customers and so much more!

How To: Make a vodka Chambord Royale Cocktail

Oh my goodness, is there anything more regal than a Kir Royale cocktail? In this video, learn how to make this delicious beverage using Chambord liqueur and give your cocktail that royal purple color it deserves. You will impress any guest or customer with this drink, and it is surprisingly simple to make. Enjoy this cocktail at Happy Hour, brunch or anytime!

News: Are You on Virgin Mobile? Your Next Phone Will Have to Be an iPhone

Virgin Wireless, perhaps best known for Sir Richard Branson and all of his antics, is an affordable cellular option here in the US. Virgin customers can enjoy — if that's the right word for it — Sprint's cellular service, at a discounted rate, however, there are usually some compromises for that. Now, there will be yet another compromise for Virgin customers who don't like iPhones — Virgin will now only carry Apple's phone on their network.

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