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News: Verizon Caves to Demand for Unlimited Data Plans, Makes Customers Happy

Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.

News: Showing Support for Disabled Customers, Apple Teams with Cochlear for iPhone Implant Sound Processor

While many have their own strong opinions on Apple and their products, few have complaints about the way they embrace accessibility. Apple typically finds ways to make products functional to all customers, regardless of their situation. This philosophy can be seen in Apple's partnership with Cochlear, as the two develop a new cochlear implant sound processor for iPhone.

News: '5G' Is Here! ... In Parts of Austin. For Very Few Customers

Those of us with modern smartphones know that 4G LTE networks have provided us with a phenomenal experience. One light years beyond what we had access to before. For some time, AT&T has been teasing its dive into the next iteration of network speeds, agonizingly doing so without any specific dates for when they would actually deliver. But today, AT&T confirmed what they call the "5G Evolution," and it's available now.

How To: Provide great customer service to your customers

In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.

How To: Create an email form for customers with Adobe Dreamweaver CS5

In this clip, you'll learn how to create email web forms with Adobe Dreamweaver CS5. Whether you're new to Adobe's popular WYSIWYG HTML editor or a seasoned web development professional just looking to better acquaint yourself with the CS5 workflow, you're sure to be well served by this video tutorial. For more information, include detailed, step-by-step instructions, watch this free video guide.

How To: Customize your Ford SYNC online user account

Customizing your user account online for Ford's new SYNC system is a cinch. Simply go to the website and customize news and sports, vehicle health reports, and your personal favorites. You can even start out by adding your favorite destinations for turn-by-turn directions later. Learn how to customize your Ford SYNC online user account.

How To: Improve your company's customer service

If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.

How To: Use the Customer Portal feature in Axosoft OnTime 2008

OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.

News: One Number to Rule Them All! T-Mobile (Finally) Brings 'Digits' to Every Customer

The roll-out of T-Mobile's hotly anticipated 'Digits' service is now underway. For those unfamiliar with what could be the un-carrier's next killer app, 'Digits' is basically a combination of Google Voice and AT&T NumberSync. With it, T-Mobile customers can use their number across any phone, tablet, wearable, or PC. That means you can give out your phone number and answer the call on any device you like.

How To: Provide great customer service on eBay

New to eBay? Don't worry, setting up an account and buying and selling doesn't take that much effort at all. Everyone who has an Internet connection has at one point come across eBay, to find the perfect gift for their loved ones, to find the cheapest deals on plasma televisions and computers, or to get rid of their dusty, old record album collection in their web store.

How To: Create a website and improve web presence

When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...

How To: Be a better bartender with tips from a pro

Expert bartender Jason Griffin from quickstrain.com has tons of helpful tips for all you aspiring bartender out there. Jason will show how a pro does the little things that separate the good ones from great ones. Watch this video to learn how to pour multiple drinks, upsell to customers and so much more!

How To: Get a free bumper case for the iPhone 4 with an App

Oh, the iPhone 4 antenna. We've heard so much about how the vile human hand has impeded your perfect designs sublime functionality. But finally Apple has come down from it's high horse, admitted it was wrong, and started distributing free signal-fixing bumper cases to all of their iPhone 4 customers via, appropriately, an App for the iPhone. This video will show you how to use the Free Case Program App to order a free case from Apple or get a refund from them if you've already bought your own...

How To: Use the free iPhone 4 Case Program App to get a case

Apple really ate some mud in the media over the iPhone 4's blatant antenna problems, but they're finally trying to make good by offering free problem-solving bumper cases to all of their iPhone 4 customers. Keeping true to their "There's an App for that" slogan, they've made an App that allows you to order the free bumper case that they're promised you right from you iPhone. If you have service that is! This video will show you how to use it and get what you deserve from Apple.

How To: Check and replace the fuses on a car

Kim, a staff mechanic of Driverside, demonstrates how to check the fuses in a car. In majority of the cars the main fuse box could be located on the left side of the kick panel situated near the driver seat. Inside the car, he opened a cover stating fuse box (near the driver seat), by turning a small lever, he dispatched the fuse cover with ease. A pilot map can be found behind the back of the cover panel. The Map elucidates all kinds of fuses distributed in the car and their amperages. Then ...

How To: Create a nested unique list via a pivot table in Excel

New to Microsoft Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this MS Excel tutorial from ExcelIsFun, the 250th installment in their series of digital spreadsheet magic tricks, you'll learn how to create a unique list of customers within a unique list of sales representatives using a pivot table (PivotTable).

How To: Get the cheapest airline deals for the holidays

Going home for the holidays? Flights during this time of year can get pretty pricey because air carriers know that a lot of customers will need to fly. There are ways around the fare hikes though. In this tutorial, Rick Seaney, CEO Farecompare.com, an airfare shopping site, and columnist on ABCNews.com breaks down how to get a cheap airline ticket for the holidays. Follow along and get some quick tips on exactly when and where you should buy your ticket this year so you still have money for g...

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