Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.
Apple made headlines last month when it announced it would acquire the popular application Workflow. Now, the company should be making waves again with the news that they will reimburse customers who purchased the app.
News: Showing Support for Disabled Customers, Apple Teams with Cochlear for iPhone Implant Sound Processor
While many have their own strong opinions on Apple and their products, few have complaints about the way they embrace accessibility. Apple typically finds ways to make products functional to all customers, regardless of their situation. This philosophy can be seen in Apple's partnership with Cochlear, as the two develop a new cochlear implant sound processor for iPhone.
T-Mobile's credit-checking system was recently hacked, and this one is about as bad as it gets. The names of 15 million customers, their date of birth and social security number, as well as driver's license numbers and additional information was illegally accessed, meaning the potential for identity theft here is huge.
News: Q&A with Senior Director Danny Shapiro: How Nvidia Is Working with Over 225 Different Driverless Customers
Nvidia's decades-long development of graphics processor units (GPU) for PCs has given it a major leg up in the driverless space.
A few years ago, the Hilton hotel group unrolled the Digital Key, a feature of the Hilton Honors app that allows you to unlock your hotel room with your smartphone.
Customer service just got a lot more interesting. Construction equipment manufacturer Caterpillar just announced official availability of what they're calling the CAT LIVESHARE solution to customer support, which builds augmented reality capabilities into the platform.
IKEA can help customers determine if a couch fits in their living room, but who is going to help them figure out if their new SUV will fit in the garage?
How can something get more free than free? Well, in the case of Twitter, Virgin Mobile found a way with its newest promotion. If you have a 4G plan with Virgin Mobile, you can now access Twitter from your smartphone without it counting towards your monthly data allowance.
Those of us with modern smartphones know that 4G LTE networks have provided us with a phenomenal experience. One light years beyond what we had access to before. For some time, AT&T has been teasing its dive into the next iteration of network speeds, agonizingly doing so without any specific dates for when they would actually deliver. But today, AT&T confirmed what they call the "5G Evolution," and it's available now.
In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.
Need some help figuring out how to utilize the Alchemy feature when selling things on Etsy? This brief video tutorial from the folks at Butterscotch will teach you everything you need to know. For more information, including detailed, step-by-step instructions, and to get started using Alchemy yourself, take a look.
Learn how to deal with tough and abusive customers and how to enact good customer service with expert retail sales management advice in this free online customer service video series.
In this clip, you'll learn how to create email web forms with Adobe Dreamweaver CS5. Whether you're new to Adobe's popular WYSIWYG HTML editor or a seasoned web development professional just looking to better acquaint yourself with the CS5 workflow, you're sure to be well served by this video tutorial. For more information, include detailed, step-by-step instructions, watch this free video guide.
In this episode of Gopher Haul you'll learn how to get new customers for your lawn care business and new ways to distribute business flyers.
After years of false rumors and abandoned hopes, the day has finally come. Verizon Wireless is finally getting the Apple iPhone!
Expensive hotels are frequented by business travelers who charge everything to their companies, and therefore don't care about the cost of incidentals.
As reported by Android Geeks, the Verizon variant of the Samsung Galaxy S4 will finally see its update to Android 4.4 KitKat. Based on the leaked image of an internal Verizon document, the update (OTA) will be released on May 2nd. This comes about two months after all other U.S. variants have seen their much maligned update, including AT&T, Sprint, and T-Mobile.
Customizing your user account online for Ford's new SYNC system is a cinch. Simply go to the website and customize news and sports, vehicle health reports, and your personal favorites. You can even start out by adding your favorite destinations for turn-by-turn directions later. Learn how to customize your Ford SYNC online user account.
If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.
OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.
It seems like there's a cyber security scare every day. Consumers are growing increasingly concerned about the safety of their accounts, and they have reason to be. Hackers will maliciously attack you anywhere — and we mean anywhere — they can to get your private information.
The roll-out of T-Mobile's hotly anticipated 'Digits' service is now underway. For those unfamiliar with what could be the un-carrier's next killer app, 'Digits' is basically a combination of Google Voice and AT&T NumberSync. With it, T-Mobile customers can use their number across any phone, tablet, wearable, or PC. That means you can give out your phone number and answer the call on any device you like.
Hello and Welcome back to another How-To on the Xbox Community Ambassadors World! In this How-To, I am going to tell you and kinda show you how to deal with or avoid angry Xbox Customers.
New to eBay? Don't worry, setting up an account and buying and selling doesn't take that much effort at all. Everyone who has an Internet connection has at one point come across eBay, to find the perfect gift for their loved ones, to find the cheapest deals on plasma televisions and computers, or to get rid of their dusty, old record album collection in their web store.
If you've ever had to call a large communications company with a customer service issue, you've most likely experienced the hopelessly not-at-all helpful operator from hell. Thanks to a program on VRT Belgium, you can now experience a small sense of vengeance for tortured customers everywhere.
When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...
Expert bartender Jason Griffin from quickstrain.com has tons of helpful tips for all you aspiring bartender out there. Jason will show how a pro does the little things that separate the good ones from great ones. Watch this video to learn how to pour multiple drinks, upsell to customers and so much more!
Oh, the iPhone 4 antenna. We've heard so much about how the vile human hand has impeded your perfect designs sublime functionality. But finally Apple has come down from it's high horse, admitted it was wrong, and started distributing free signal-fixing bumper cases to all of their iPhone 4 customers via, appropriately, an App for the iPhone. This video will show you how to use the Free Case Program App to order a free case from Apple or get a refund from them if you've already bought your own...
Apple really ate some mud in the media over the iPhone 4's blatant antenna problems, but they're finally trying to make good by offering free problem-solving bumper cases to all of their iPhone 4 customers. Keeping true to their "There's an App for that" slogan, they've made an App that allows you to order the free bumper case that they're promised you right from you iPhone. If you have service that is! This video will show you how to use it and get what you deserve from Apple.
This is one of the best hacks for Happy Island, so make sure to try it out before it's patched! With Cheat Engine, it's easy to do this coin and experience hack.
This video demonstrates a very simple way to broadcast your voice on the same frequencies that a drive-thru restaurant uses, enabling you to mess with the customers and employees. This hack will work on just about any fast food drive thru.
Kim, a staff mechanic of Driverside, demonstrates how to check the fuses in a car. In majority of the cars the main fuse box could be located on the left side of the kick panel situated near the driver seat. Inside the car, he opened a cover stating fuse box (near the driver seat), by turning a small lever, he dispatched the fuse cover with ease. A pilot map can be found behind the back of the cover panel. The Map elucidates all kinds of fuses distributed in the car and their amperages. Then ...
New to Ubuntu Linux? This computer operating system could be a bit tricky for beginners, but fret not, help is here. Check out this video tutorial on how to share files between Ubuntu (Host) & XP (Guest).
There's no shortage of ice cream recipes out there, but one ice cream shop in London has found a unique recipe to sell to its customers, and of course it's controversial—breast milk ice cream.
Other than a perfectly crispy, flaky crust, a top-notch pastry should possess a most wonderous filling. The best pastry chefs know this, and the more types of fillings you offer, the more customers you satisfy.
In this clip, learn all about the importance of a URL for your Facebook fan page and how to choose the best, most memorable one. Facebook has offered the option of a unique web address that you can create so it is easier for your fans and customers to find your site. Follow along for a detailed step by step.
New to Microsoft Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this MS Excel tutorial from ExcelIsFun, the 250th installment in their series of digital spreadsheet magic tricks, you'll learn how to create a unique list of customers within a unique list of sales representatives using a pivot table (PivotTable).
Lots of designer purse companies, especially Coach and Kate Spade, LOVE attaching beaded charms to their purses and clutches. Sparkly little bits and pieces add extra pizazz to anything they're attached to.
Going home for the holidays? Flights during this time of year can get pretty pricey because air carriers know that a lot of customers will need to fly. There are ways around the fare hikes though. In this tutorial, Rick Seaney, CEO Farecompare.com, an airfare shopping site, and columnist on ABCNews.com breaks down how to get a cheap airline ticket for the holidays. Follow along and get some quick tips on exactly when and where you should buy your ticket this year so you still have money for g...