Apple made headlines last month when it announced it would acquire the popular application Workflow. Now, the company should be making waves again with the news that they will reimburse customers who purchased the app.
Ford's new SYNC system makes it easy to receive personalized alerts, including weather, news, and sports alerts… hands free! You only have to go to your owner's account online and set your favorite alerts for your SYNC system. Then just press the Voice button and select your service.
The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!
If there's one company that is a fan of the TrueDepth camera on Apple's iPhone X devices, it's the popular eyeglasses retailer Warby Parker.
Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.
Learn how to deal with tough and abusive customers and how to enact good customer service with expert retail sales management advice in this free online customer service video series.
Improve your customer service by mastering the ABCs of customer service--attitude, business knowledge, and customer-oriented customer service--with expert training tips in this free online customer service training video series.
Tons of iPhone 5 users with Verizon Wireless hit the message boards last week complaining about their phones sucking down massive amounts of cellular data when they were actually using a Wi-Fi connection. Of course, that means Verizon customers could have been getting charged for cellular data they weren't actually using.
Getting a new phone is like getting a pair of new socks—you can't wait to try them on and when you do, they feel totally awesome. Maybe that's just me, but for many customers that have already received their highly anticipated iPhone 5 in the mail, awesome is definitely not the word they are using.
If you're playing word association with the terms "augmented reality" and "automobiles," your first thoughts probably center on navigation displays in cars or virtual models of exotic vehicles.
Cellular carriers like to nickel-and-dime us out of every bit of money they can feasibly justify, so as consumers, we owe it to ourselves to make sure that we're getting our money's worth.
In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.
Texting is one of the biggest problems in automobiles today. It's very dangerous and distracting. Ford's new SYNC system makes texting safe for everyone, with audible texting. If you receive a text message on your mobile phone, SYNC can read the message to you out loud with the touch of a button. It can even translate LOL and smiley faces. See how!
Fast-casual burger restaurant Bareburger expects to soon replace all of its paper menus with 3D models of its burgers and other items rendered in augmented reality, but for now, the company is preparing some rather interesting limited AR interactions.
After Vuzix's scorching hot week at CES, the future of AR is so bright, we have to wear (smart) shades. Luckily, Vuzix is making it easier for consumers to grab a pair.
Google dropped its opposition to T-Mobile's Binge On service due to some favorable policy changes at the magenta carrier. From now on, YouTube and Google Play Movies will happily work with the feature. Binge On rolled out late last year, allowing many customers to receive unlimited video streaming at 480p. That's not a great offer if you care about video quality, but it's nice if you want to save money.
OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.
Augmented reality can be used to fascinate and entertain, but it can be applied in the workplace. While companies on the entertainment end received their votes of confidence via funding, two companies working with enterprises demonstrated their worth by teaming up to pursue customers.
The list of HoloLens applications continues to grow as more companies discover ways to enhance their operations using augmented reality. Air New Zealand is the latest to show interest in the technology, demonstrating their vision for AR in a new concept video.
T-Mobile's credit-checking system was recently hacked, and this one is about as bad as it gets. The names of 15 million customers, their date of birth and social security number, as well as driver's license numbers and additional information was illegally accessed, meaning the potential for identity theft here is huge.
For accepting payments on the go, try out the Square payment system. Square allows you to take your customer's credit cards as payment when selling your products out of food trucks, at events, or door-to-door. This guide will show you how to use Square to charge customers using their credit cards.
If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.
1. Shallow Bow You bump into someone in passing
According to multiple users on Reddit, the Pixel and Pixel XL's camera can have some serious auto-focus issues if you're using a certain type of case with Google's new flagships. When the problem occurs, your camera app will refuse to settle on a focus point, making almost everything in the frame blurry. Redditor HeshoMike uploaded a video of the phenomenon, and you can see it in action here:
The name of your business will leave an impression on people as this is probably the first information they will receive. Make sure to express yourself and give the impression you intend by choosing the best name for your business.
In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...
As first reported by Korean media outlet Yonhap News Agency, Samsung has issued a global recall for all of its Galaxy Note7 models (except China, it seems). This unprecedented move will surely do serious damage to the Note brand, and even Samsung itself.
Follow along through the creation of a fictitious customer portal to learn about master pages, themes, membership, roles, site navigation, user profiles, and the Web Site Administration Tool in this ASP.Net video tutorial.
Aircraft manufacturer Airbus is so impressed with the boost in productivity it has gained from Microsoft's HoloLens, the company will begin offering augmented reality software to its customers.
Although the Magic Leap One: Creators Edition is currently officially available in only six US cities, those living outside of Magic Leap's designed US cities now have a roundabout way to order the device.
Two weeks ago, Samsung took the wraps off their much-anticipated Galaxy S9 flagship. Preorders opened on March 2 with official retail availability scheduled for March 16. As usual, several of the US carriers have begun shipping the devices ahead of schedule. Last week, Sprint began shipping out devices to a few lucky customers. Today, T-Mobile appears to be joining the party.
With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...
When stories are told about people in need, the ones with happy endings include the details of someone that produced an action that caused the people in need to be better off than before. Do we have to wait for the identification of a need? Could we on purpose just plan to present products and services that cause our customers and client to see an improvement in their circumstances just because of the business interchange with an owner manager of purpose? The fair exchange of products or serv...
In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...
Magnetic card readers can make e-transactions far simpler, especially for people who are running their own small business. You can also watch this video to learn about card writers, which can let you create your own magnetic cards (such as a membership card) to track your customers' activity.
Traveling abroad can be a hassle. Between the flight, hotels, food, and the languages barriers, it can be a lot to manage. There's one tool you have that can help with all of this — your smartphone. Fortunately, nowadays, you don't have to change your carrier to continue using your phone.
Apple first announced Business Chat, a new way for customers to communicate with companies, at WWDC 2017. While Business Chat did not arrive with the initial release of iOS 11, Apple pushed it out in iOS 11.3 so companies can offer customer service in a whole new way, and it works pretty much the same in iOS 12 and higher as it did back then.
Apple has billed ARKit as a means to turn millions of iPhones and iPads into augmented reality devices. The refrain is similar for Kaon Interactive, a developer of product catalog apps for businesses.
If you thought the selfie would only ever be used to bombard your feed on Instagram, you were wrong. Dead wrong. JetBlue is looking to take those selfies and use them to check you in for your next flight.
Lowe's Home Improvement laid another brick in their augmented reality foundation with today's announcement of a new app for Tango-enabled smartphones.
