Customer Search Results

News: One Number to Rule Them All! T-Mobile (Finally) Brings 'Digits' to Every Customer

The roll-out of T-Mobile's hotly anticipated 'Digits' service is now underway. For those unfamiliar with what could be the un-carrier's next killer app, 'Digits' is basically a combination of Google Voice and AT&T NumberSync. With it, T-Mobile customers can use their number across any phone, tablet, wearable, or PC. That means you can give out your phone number and answer the call on any device you like.

How To: Provide great customer service to your customers

In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.

How To: Use the Customer Portal feature in Axosoft OnTime 2008

OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.

How To: Improve your company's customer service

If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.

How To: Provide great customer service on eBay

New to eBay? Don't worry, setting up an account and buying and selling doesn't take that much effort at all. Everyone who has an Internet connection has at one point come across eBay, to find the perfect gift for their loved ones, to find the cheapest deals on plasma televisions and computers, or to get rid of their dusty, old record album collection in their web store.

How To: Get your official SAT score from College Board online

The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!

How To: Make a vodka Chambord Royale Cocktail

Oh my goodness, is there anything more regal than a Kir Royale cocktail? In this video, learn how to make this delicious beverage using Chambord liqueur and give your cocktail that royal purple color it deserves. You will impress any guest or customer with this drink, and it is surprisingly simple to make. Enjoy this cocktail at Happy Hour, brunch or anytime!

How To: Downgrade the iPhone 3Gs firmware from 3.1.3 to 3.1.2

This video illustrates the method of Downgrading the iPhone 3Gs firmware from version 3.1.3 to version 3.1.2. The process is composed of the following steps -Step 1Download the iPhone 3Gs firmware version 3.1.2 from the internet. You can find this on apple's official site or you can get this from a customer service center.Step 2Upload the firmware files in the root of your iPhone's internal phone memory. Create a folder named "firmware v312" and add the firmware files in it.Step 3Access this ...

How To: Extract the word that occurs most frequently in Excel

New to Microsoft Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this MS Excel tutorial from ExcelIsFun, the 592nd installment in their series of digital spreadsheet magic tricks, you'll learn how to extract word that occurs most frequently from a column of survey results that contain customer preferences for a product using the INDEX, MATCH, MAX and COUNTIF functions. This is a way to get the MODE for data that is made up ...

How To: Select a quality car mechanic & shop

This how-to video explains the importance of choosing a quality car mechanic and shop. This video is by AAA. They say that by investigating a shop before you trust them making repairs on your car, you can save a lot of money later if they make a mistake. John Neilson of AAA explains to look at the cleanliness of a shop because if it is clean then they probably take customer service very serious. If you follow these easy instruction you will be assured that you can select a quality car mechani...

How To: Create navigation forms in Microsoft Access 2010

David Rivers shows us how to create navigation forms in Microsoft Office 2010 without writing codes or using logic. A navigation form is kind of like a homepage that will give you a list of reports. There are pre-designed layouts you can choose from to make your navigation form. You will just need to customize your form by adding reports to the navigation pane. What this means for business owners is that you can see customer orders and store reports just by looking at one page. Simple to make...

How To: Pack your wallet for an itnernational trip

With all the documents ready, we need to fill our wallet with money for the travel. This video discusses various ways of filling the pocket. That is how to prepare the money for international travel. Over the years credit cards have been widely used by many travelers, which is safer than carrying cash. In this case we need to contact the credit card provider well in advance and notify them about the travel. Also we need to learn about the various fees applicable to international purchases. Th...

How To: Enable the web server for your Mac Mini server

How to Use Your Mac as a Server: Turn your Mac Mini into a server! Yes, that's right, with a little know-how and a little spunk, you can turn an inexpensive Mac Mini computer into a server to provide services over you network. You won't even need the Mac OS X Server, just the Mac OS X Client, so there is no extra software to buy, just the Mac Mini and it's operating system.

How To: Sharpen a knife like Gordon Ramsay

Chef Gordon Ramsay teaches a customer how to sharpen a kitchen knife. The lesson he gives here is little more than giving the knife an edge with a filing tool which is a short metallic rod the size of a knife. We frequently see chefs using sharpening knives this way although the motions are so fast that we don't know what they are actually doing. Ramsey, through teaching the customer slows the process down so that we can see what is going on and hence, how to do it.

How To: Use the new HTC Inspire AT&T Android phone

The HTC Inspire is a $99 4G-capable Android handset with a 4+ inch touchscreen. Really? That's pretty awesome. If you're an AT&T customer or thinking about switching to them, check out this video review and guide to the phone to learn all about it. Also check it out if you've already taken the plunge and want to get to know the phone faster.

How To: Make Companies Call You Back Instead of Waiting on Hold

Getting on the phone for customer service can be extremely frustrating. First you've got to find the correct phone number for your region (good luck trying to get customer service from a sales department), then you have to listen to the annoying automated system to navigate your way to the department you want. More often than not, you'll be stuck with some elevator music while you wait to speak to an actual human.

How To: Find the average time between orders in an Excel sheet

New to Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this Excel tutorial from ExcelIsFun, the 371st installment in their series of digital spreadsheet magic tricks, you'll learn how to calculate the average time between customer orders by adding a new column to a data set with an IF function formula.

How To: Get a hotel upgrade

Okay, Mr. Thrifty, you reserved the least expensive hotel room that you could. But your inner Donald Trump doesn’t want to settle for low-frills. Go ahead, it never hurts to ask. Watch this video to learn how to get a hotel upgrade.

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